Mutual Respect is necessary to maintain dialogue. From the moment respect is at risk, the conversation is no longer about getting results and dialogue comes to a screeching halt.
Why? Because respect is like air: if you take it away, it's all people can think about. At that point, the conversation is all about defending dignity.
Use these telltale signs to recognize when respect is at risk during a conversation, and address that issue before trying to resolve the content of the conversation.
• Interruptions
• Pouting
•Name-calling
• Looks of pain, fear, or hurt feelings
• Anger
• Yelling
• Insults
• Threats
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