Pain, Potty and Position~Hourly Rounding improves patient satisfaction and decreases falls

Pain, Potty and Position-the new motto...

Bob Murphy raised this as a way to raise our patient satisfaction at Spring Fever the past couple days. So along that vein, Here is an article to support this expectation.

I know we are all about making the patient's stay a better one while making our jobs a pleasant experience at the same time. This article with research discusses the stress "bellringers" place and how hourly rounding can decrease patient and caregiver stress.

http://www.medscape.com/viewarticle/570242

This is a focus for our areas this year-increasing patient satisfaction through hourly rounding will affect our Avatar patient satisfaction scores if we remember to round on our patients and remind them that they may receive a survey in the mail after discharge that we use to make us better and that we rely on their responses to do just that, judge what we are doing well and improve on our weak areas.

Tracy